Customer support that feels like a conversation.
Simplify your shared inbox, collaborate effortlessly, and give every customer a reply that feels personal — even if it was generated by a bot.
We build AI systems that run real work — not demos that win meetings.
AI-Max is a delivery partner for organisations that want AI to show up in operations, not just in experiments. We ship agentic workflows that integrate with your stack, with governance and measurement built in so you can scale safely.
What AI-Max delivers
- Agentic automation across your tools: triage, routing, approvals, reporting, and follow-ups
- Knowledge + retrieval where it matters: correct context, controlled outputs, less noise
- Governed deployment: least-privilege access, audit trails, human-in-the-loop checkpoints
Most teams get stuck at "cool prototype."
We push past it: production architecture, exception handling, monitoring, adoption, and handover — so AI keeps working after launch.
Low-code first (for speed and maintainability)
- Faster time-to-value with reliable building blocks
- Easier ownership for internal teams
- Safer changes: clearer configs, fewer brittle dependencies
- Ideal for: integrations, orchestrations, approvals, dashboards
Code where it counts (for performance and edge cases)
- Custom logic when workflow tools hit limits
- Better latency and cost control where needed
- Bespoke connectors and data transformations
- Ideal for: complex rules, heavy data ops, bespoke UIs, specialist integrations
You get the best of both: shipping speed without long-term fragility.
Built for enterprise reality
- Role-based access and scoped credentials
- Audit logs and traceable decisions
- Approval gates for sensitive actions
- Clear data handling and retention rules
- "Human override" paths when automation should pause
Our delivery model: prove value fast, then scale
If we can't find a meaningful win quickly, we'll tell you.
You'll leave with three automation candidates, expected ROI, and a delivery plan.
Works with: Microsoft 365 • Azure • OpenAI • n8n • Supabase • Custom APIs
Everything you need to operationalise AI — safely.
Deploy agentic workflows that integrate with the tools you already run: Microsoft 365, CRMs, service desks, finance systems, and data platforms. Built for measurable ROI, with governance baked in from day one.
AI Automation Layer
Turn repetitive operations into workflows: triage, routing, approvals, reporting, and follow-ups — across systems, not just inside chat.
Governance & Guardrails
Role-based access, audit trails, human-in-the-loop checkpoints, and safe fallbacks so automation doesn't become chaos.
Agents that Use Tools
Tool-using agents that retrieve the right context, call APIs, update records, and produce consistent outputs — without hallucinated "guesswork".
Low-code first. Code where it counts.
The operating system for practical AI delivery.
AI is easy to demo and hard to deploy. We bridge that gap: discovery → design → build → rollout → optimisation, with security, monitoring, and adoption handled properly.
First automation shipped (typical). From kick-off to a live workflow running in your environment.
Value proof cycle. Baseline → automate → measure → iterate, with a clear ROI report.
AI-Max didn't sell us a chatbot. They automated the work around it — triage, approvals, updates, and reporting. We felt the impact in week one, and governance meant we could deploy without sleepless nights.
Operations Director
UK Services Business (500+ staff)
Common questions (and straight answers)
Engagement packages to fit your ambition.
Fixed-scope starts for speed. Flexible retainers for scale. All with governance and measurement.
Sprint
From £3,500
For teams who want a fast, tangible win.
1 high-ROI workflow delivered end-to-end
Integration with up to 2 systems (e.g., M365 + CRM)
Baseline + ROI measurement dashboard
Governance: approvals, audit trail, fallbacks
Handover + playbook
Build
From £9,500
For teams ready to automate a whole function.
3–5 workflows shipped in phased releases
RAG/knowledge layer (where needed)
Monitoring + exception handling
Role-based access and permissions model
Team training: operators + owners
Managed AI Ops
Retainer(monthly)
For organisations that want continuous optimisation.
Continuous improvement + model/tool updates
New workflows each month (agreed cadence)
Governance reviews + drift monitoring
Incident response + performance tuning
Quarterly roadmap + ROI reporting
Ready to ship AI that saves time this month?
Book a 20-minute AI Fit Check. You'll leave with three automation candidates, expected ROI, and a delivery plan.
No hard sell. If we can't identify value quickly, we'll tell you.